Frequently Asked Questions
Q: Is the waiting area indoors or
outdoors?
A: Haunted
Hollow’s waiting line is outdoors, but there is some protection from
rain underneath the awning along the building at TOYOTA PARK.
Q: Do you have restrooms
available?
A: Yes, both
male and female restrooms are made available.
Please ask line security to escort you.
Q: Why can’t I use my discount coupon?
A: Haunted
Hollow does not accept coupons for admission on Saturday nights, or on
Halloween Night.
Q: I have a 7 year old child, is
this haunted house appropriate for him?
A: Haunted
Hollow is not recommended for children under 7 years of age. However, we
will allow any age child into Haunted Hollow at the discretion of the
parent or guardian. Children
under the age of 7 are not charged to enter Haunted Hollow.
Q: How many people can go in at
one time?
A: We allow a
maximum of 6 guests to enter Haunted Hollow at one time.
Groups larger than 6 people will be broken up at the discretion
of the staff and management.
Q: Will my kid get scared?
A: This is a
very common question and the most impossible question for us to answer.
It really depends on the child. Over the years, we have found that some
children get very scared, while some don't at all.
Haunted Hollow sends tour guides in with all of our groups.
Feel free to let them know if your child is getting too scared
and they will try to comfort and assist your child.
Q: Will the monsters touch us?
A: We follow
a strict policy of not touching any of our guests.
We expect the same behavior from our guests towards our actors.